MedZed, founded in 2014, operates at the intersection of healthcare and technology, aiming to re-engage disengaged Medicaid and Medicare members with primary care. The company deploys locally-based Community Health Navigators alongside proprietary technology to reach high-risk individuals, often in their homes. Its model is designed to address both clinical needs and social determinants of health, such as housing instability and food insecurity, through persistent and empathetic outreach.
The company's core offering is its Enhanced Care Management and Community Supports services. This model has demonstrated significant impact, reporting a 40% reduction in both emergency department visits and inpatient admissions per thousand members served. The approach focuses on building trust with vulnerable populations who have become disconnected from the healthcare system.
MedZed partners with 22 health plans and serves over 50,000 high-risk individuals across 11 states. Its client base includes organizations in Medicaid Managed Care, Medicare Advantage, and risk-bearing provider groups. The company's structure relies on community-based navigators who are local to the populations they serve.
